Tax Matters, El Paso

About

Tax Matters delivers calm, clarity, and control for complex tax situations. Since 1988—nearly four decades of hands-on experience—we help individuals, families, and business owners understand their standing, uncover every available option, and follow a clear path to resolution. We don’t stop at preparing forms or negotiating balances: we dig into the full story behind each tax issue, correct what needs fixing, and design a strategy around the client’s real circumstances. Clients receive direct, personal guidance without judgment, careful review of prior returns and records, representation before the IRS when appropriate, and support that continues after the immediate problem is resolved.

Contact information

Tax Matters

71 Camille Dr, El Paso, TX 79912, USA

(915) 581-1040

http://www.elpasotaxes.com/

Monday 9:00 AM – 5:00 PM
Tuesday 9:00 AM – 5:00 PM
Wednesday 9:00 AM – 5:00 PM
Thursday 9:00 AM – 5:00 PM
Friday 9:00 AM – 5:00 PM
Saturday 9:00 AM – 2:00 PM
Sunday 9:00 AM – 5:00 PM

What services does Tax Matters provide?

Tax Matters helps individuals, families, and business owners understand their tax position, identify available options, and follow a clear path to resolution. Services include thorough review of prior returns and records, correction of issues, strategy development, and representation before the IRS when appropriate.

How long has Tax Matters been in business?

The firm has been assisting clients since 1988, bringing nearly four decades of hands-on tax experience to each case. That history informs our approach to complicated tax situations.

Who can Tax Matters help?

We work with individuals, families, and business owners to resolve tax problems and plan next steps. Our approach is tailored to each client’s actual circumstances rather than a one-size-fits-all program.

Can Tax Matters represent me before the IRS?

Yes, Tax Matters provides representation before the IRS when it is appropriate for the client’s situation. Representation follows a careful review of returns and underlying records to ensure the best course of action.

What makes Tax Matters different from other tax firms?

Clients receive direct, personal guidance without judgment and a careful examination of the full story behind their tax issue. We focus on tailored solutions and ongoing support after the immediate problem is resolved.

Do you only prepare tax forms and negotiate balances?

No. While we handle necessary paperwork and negotiations, we also identify root causes, correct errors, and build a strategy based on the client’s circumstances to achieve lasting resolution.

Reviews

Two for the Road - Google user

a year ago

I can't say enough good things about working with Doug for both my personal and LLC tax filing this year. From the start, he was professional, knowledgeable, and incredibly patient—taking the time to explain everything in a way that made sense. Taxes can be overwhelming, especially when running a business, but Doug made the entire process smooth and stress-free. He was extremely thorough and caught a few deductions and details I would have easily missed on my own. His attention to detail and commitment to accuracy really gave me peace of mind. Doug is not only an expert in his field but also a genuinely kind and approachable person, which made the whole experience feel more like working with a trusted advisor than just a service provider. If you're looking for someone reliable, efficient, and easy to work with, I highly recommend Doug. I’ll definitely be working with him again next year!

Seth - Google user

a year ago

I didn’t know where to go for help with my taxes, but a referral led me to Tax Matters—and I couldn’t be more grateful. Doug and his team took the time to answer all my questions and guide me through everything. It gave me real peace of mind knowing my taxes were being handled by professionals I could trust. Doug is not only incredibly knowledgeable, but also such a great person—someone I now proudly call a friend. Thanks again!

Jose Ruiz - Google user

3 years ago

Doug is the utmost tax professional I've had the pleasure to work with. He was recommended to us to help us with a big tax issue our previous accountant had created for us. He assured us that he would take care of the issue and he did. If you are looking for a tax professional that doesn't use scare tactics to nickel and dime you, take your business to Doug at Tax Matters.

joe babenco - Google user

3 years ago

I was needing a Tax specialist, help with my records as I have moved a year ago back to Texas. Doug Rutter and Tax Matters came highly recommend ! He put me at ease and made simple work of my books and Taxes! I wouldn't want to go anywhere else! Thanks for your help! Joe Babenco.

Guillermo A. Blanco - Google user

3 years ago

Doug was awesome! I’d been putting off having my personal taxes done. I showed up for my appointment and was in and out in 15 mins. What a relief! Great place to go! See you guys next year.